What Happens During a Full Dog Groom at Pets Juicy?

For many pet parents, handing over their dog for a full groom can feel like dropping off a toddler at daycare. You want to know exactly what’s going to happen, how your dog will be treated, and whether they’ll come out wagging their tail or plotting your demise. At Pets Juicy, we get it. That’s why we’ve created a space—and a process—that’s as calm and welcoming as a Sunday morning cuddle session.

Here’s what really goes down behind the scenes during a full dog groom at our Gold Coast salon.

Welcome to Calm: The Pets Juicy Space

Before we even pick up a brush, your dog is greeted with a gentle, sensory-friendly environment. Our grooming space isn’t some clinical, fluorescent-lit back room. It’s a calming oasis full of plants, soft lighting, and soothing water features.

You’ll hear soft meditation music or ambient forest sounds—not barking chaos or clanging cages. Everything in our space is designed to lower anxiety, including the humans. Our team speaks in quiet, reassuring tones, moving slowly and deliberately to create a sense of peace and trust from the moment your dog walks in.

The Pre-Groom Check-In

We don’t just jump into the groom. First, we meet your dog on their terms. We’ll:

Let them sniff around and get familiar with the space.

Offer gentle pats and treats (if allowed).

Ask you about any skin issues, sensitivities, or quirks.

Check coat condition, matting, and nail length.

This is also when we discuss the grooming style you want. Whether it’s a classic breed cut, a summer trim, or just a tidy-up, we tailor the experience to your dog’s needs and your preferences.

The Warm Bath: Not Just a Rinse

Our grooming bath isn’t a quick splash-and-go. It’s a warm, skin-safe, coat-specific clean using premium vegan products. Every shampoo and conditioner we use is vegan, cruelty-free, and tailored to match your dog’s coat type, with a focus on gentle ingredients that clean thoroughly without causing irritation.

For example:

Nourishing formulas for dry, sensitive skin.

Brightening blends for white or light coats.

Deshedding support for double-coated dogs.

We use soft sprayers and hand massage during the wash, making it feel more like a doggy spa treatment than a scrub. We clean:

All over the body

Underarms

Belly and sanitary areas

Paw pads and between toes

Around ears and eyes

The result: a clean, soothed pup with no lingering shampoo residue or rushed job.

The Drying Process: Fluff, Not Fright

Unlike some groomers who blast your dog with high-velocity dryers, we take our time. If your dog is anxious about noise or airflow, we ease them into the process slowly.

We use:

Towel wraps to absorb moisture gently.

Cool to warm air dryers with adjustable speeds.

Brushing while drying to fluff up the coat and prevent tangles.

For nervous pups, we break up the drying process into calming intervals. Comfort always comes before speed.

The Full Groom: Custom to Every Coat

This is the main event. Based on your dog’s breed, coat condition, and desired outcome, we move into their tailored grooming session.

What We Include:

Brushing & Comb Out – removing knots, tangles, and dead undercoat.

Clipping & Scissoring – styled trims for specific breeds or practical all-over clips.

Sanitary Trim – for cleanliness and hygiene.

Face & Eye Trim – clearing vision and preventing tear staining.

Feet & Paw Pad Trim – neatening up and clearing debris traps.

Our groomers are highly trained and extremely gentle. If we encounter matting, we’ll assess whether it’s safe to brush out or if a shorter trim is needed for the dog’s comfort.

Nail Trimming & Paw Care

Many dogs have overgrown nails without owners realising. We trim carefully, avoiding the quick, and file if needed. We also check paws for:

Cracked pads

Grass seeds

Signs of irritation or fungal issues

Paw care is especially important for Gold Coast dogs who spend time at the beach or walking on hot pavement.

Ear Cleaning & Gunk Patrol

We gently clean the ears with a vet-safe solution to prevent wax buildup, odours, or infection. For breeds prone to ear issues (like Spaniels, Poodles, and Bulldogs), this step is vital.

We’ll also:

Clean under the eyes

Wipe down noses and chin folds (for short-snouted dogs)

Health Check Extras

Because we handle your dog nose to tail, we’re in a unique position to spot early signs of issues, such as:

Skin lumps or rashes

Signs of fleas or ticks

Hot spots or irritated patches

Ear infections

Abnormal nail growth or broken dew claws

We’ll always let you know what we find and recommend if a vet visit is necessary.

The Final Touches

Once clean and fresh, your dog gets a finishing brush-out and a photo-worthy spritz (if approved). Some dogs love a bow or bandana—we’ve got those too.

We finish up with:

A final cuddle

Positive reinforcement

A full report to you on how they went, what we noticed, and when to book next

No surprises. Just honesty, care, and your dog looking and feeling their best.

Why Dogs (and Humans) Love Pets Juicy

The full dog groom at Pets Juicy is more than just a wash and a clip—it’s a full-body, full-heart experience designed to make your dog feel safe, calm, and loved.

We’re not a production-line groomer. We prioritise the emotional wellbeing of your dog just as much as the physical result. From the plants and peaceful playlist to our patient team and gentle hands, every detail is built around making this a good experience for your best mate.

Want to see for yourself?
Book your next full dog groom at Pets Juicy and experience the difference a calm, caring salon makes.